Terms and Conditions

These terms and conditions explain the rules that apply when you access or use Cheddr Casino’s website, create or use a player account, play games, join promotions, and use any related services we offer (together, the “services”).

By visiting the site, registering an account, depositing, playing, or redeeming an offer, you agree to follow these conditions of use, along with any additional rules that may apply to specific games, payment methods, or promotions. The purpose of this page is to set clear expectations - what you can expect from us, and what we expect from you.

Who can use Cheddr Casino (adults only)

Cheddr Casino is intended for adults.

To use the services, you must:

• Be at least 18 years old, or the legal gambling age where you are located (whichever is higher)
• Be legally allowed to gamble online in your jurisdiction

It is your responsibility to confirm that online gambling is lawful where you access the site. We may restrict or block access from certain countries, regions, IP addresses, or jurisdictions at our discretion and may ask you to confirm your location before allowing registration, deposits, or play.

Account sign-up rules that keep play fair

When you register, you agree to provide accurate, complete, and up-to-date information, including your identity and contact details. Your account must be registered in your own name and for your personal use.

Unless we expressly allow otherwise:

• You may only hold the number of accounts permitted by the operator (generally one account per person)
• You may not create accounts using someone else’s details
• You should keep your profile information current (especially email, address, and payment details)

We may refuse a registration request or close an account where registration information appears inaccurate, incomplete, misleading, or not verifiable.

Identity checks and verification (KYC)

To protect players and meet legal and security obligations, Cheddr Casino may request verification at any time, including before processing withdrawals or when account activity requires review.

Verification may include requesting documents or information to confirm:

• Identity and age
• Address and residency
• Payment method ownership (for example, confirming a card belongs to you)
• Source of funds or other account details where needed for security, compliance, or fraud prevention

If requested, you agree to provide the information within a reasonable time. Until verification is complete, we may limit certain actions on the account, such as withdrawals, bonus conversion, or changes to payment details.

Your account is yours - keep it secure

You are responsible for keeping your login credentials confidential and for all activity carried out through your account, whether authorized by you or not.

Your player account:

• Is personal and cannot be shared, transferred, sold, or used by anyone else
• Must not be used on behalf of another person
• Should not be accessed through unauthorized tools that bypass security or platform controls

If you believe your account has been accessed without your permission, contact us as soon as possible so we can help protect it.

Deposits, withdrawals, and account balances

We support deposits and withdrawals using available payment methods, which may include Visa and MasterCard. Payment availability, limits, and processing times can vary depending on your location, bank or card issuer, device, and internal security checks. We do not guarantee that every method will be available at all times or in every jurisdiction.

Key points to understand:

• Deposits may be subject to minimum and maximum limits
• Withdrawals may require verification and may be reviewed before approval
• We may apply reasonable security and fraud-prevention checks before processing transactions
• We may request that withdrawals are made to the same payment method used for deposits, where feasible and in line with risk controls
• Your displayed balance may include separate “cash” and “bonus” balances when promotions are active

If a chargeback, reversed payment, or canceled deposit occurs, we may adjust your balance accordingly and may suspend withdrawals until the issue is resolved.

Bonus rules you should read before opting in

Bonuses, free spins, free chips, cashback, and VIP rewards can be a great add-on, but they come with bonus terms that may differ from one offer to another. By claiming or using a promotion, you agree to the specific rules shown with that offer, including eligibility criteria and play requirements.

Common promotion rules may include:

• Wagering requirements (playthrough) before withdrawal is allowed
• Time limits to use the bonus and complete wagering
• Eligible games and excluded games
• Maximum conversion or maximum cashout limits on certain bonus types
• Requirements to enter a bonus code before depositing, where applicable

At Cheddr Casino, some deposit bonuses are non-sticky. This generally means your cash balance is used first and can be withdrawn before bonus funds are used. Once bonus funds are in play, the applicable wagering rules apply.

Promotion examples currently offered at Cheddr Casino

Offers can change, pause, or end. If available to you, examples may include:

No Deposit Bonus

• Free Sample Sign-Up Bonus (code: TRYSLICE25) - $25 free chip, 50x wagering, valid 7 days, eligible on slots, keno, and scratch cards
• Max cashout typically capped at $100 or 5x the bonus amount (whichever is lower) for no deposit bonuses and free chips, unless the offer states otherwise

Welcome bonus

• Big Cheese Welcome Package (code: CHEDDR100) - 200% match up to $2,000 + 50 free spins, 35x wagering on deposit + bonus, valid 30 days, minimum deposit $20

Free spins

• Golden Wedge Free Spins (code: GOUDA50) - 50 free spins on “Mouse Trap Manor”, 40x wagering on winnings, valid 14 days, minimum deposit $25
• Free spins may require manual activation from your player profile after redeeming the code

Reload

• Double Dip Reload Bonus (code: FONDUE75) - 75% match up to $500, 30x wagering, typically available every Wednesday, minimum deposit $30

Free chip

• Midweek Snack Chip (code: BRIE100) - $100 free chip, 45x wagering, valid 72 hours, minimum deposit $50 (and you must have deposited within the last 7 days)

Cashback

• Safety Net Weekly Cashback - 20% cashback on net losses up to $1,000, credited every Monday and usually valid for 7 days, 10x wagering on cashback amount
• Cashback is typically calculated automatically for eligible accounts and may exclude live dealer games
• Max cashout typically capped at 10x the cashback amount received, unless the offer states otherwise

VIP

• Connoisseur Club VIP Reward (code: VIPSHARP) - $500 high roller chip + personal account manager, 25x wagering, valid 30 days, may require $1,000 lifetime deposits to reach the applicable tier

If there is any conflict between this page and the specific rules shown for a promotion, the promotion’s specific terms will apply to that promotion.

Game access, features, and availability

We aim to provide reliable access to our games and services, including titles from multiple software providers. However, game availability can vary based on your country or region, device compatibility, browser settings, system updates, scheduled maintenance, and unexpected technical issues.

We may add, remove, suspend, or limit games, promotions, or site features at any time. This can include disabling a game that is under review, discontinuing a feature that is no longer supported, or limiting access where required for legal, regulatory, or security reasons.

Fair play standards and prohibited behavior

We want the platform to remain secure and fair for everyone. You agree not to use the services in a way that is unlawful, dishonest, or designed to gain an unfair advantage.

Prohibited conduct includes, for example:

• Fraud, attempted fraud, or using false or misleading information
• Collusion with other players or coordinated play intended to manipulate outcomes
• Bonus abuse, promotion exploitation, or using multiple accounts to gain extra benefits
• Chargeback abuse or reversing payments to avoid legitimate losses
• Using bots, scripts, automation, or unauthorized software
• Attempting to interfere with the site, games, cashier, or security systems
• Allowing another person to access or operate your account

If we reasonably suspect such behavior, we may take steps to protect the platform and other players, including account restrictions or further review.

When we may restrict service or take action on an account

Cheddr Casino may refuse service, limit access to certain features, suspend promotions, delay or freeze withdrawals for review, or close an account when it is reasonable to do so, including where:

• Verification is incomplete, inconsistent, or fails
• We suspect fraud, account misuse, chargeback risk, or promotion misuse
• The account appears to be operated by someone other than the registered player
• We are required to act by law, regulation, or by requests from relevant authorities
• A technical or payment issue requires investigation to protect players and the operator

Where possible and appropriate, we aim to handle these situations in a balanced way and communicate what is needed to resolve the issue.

Errors, malfunctions, and corrections

From time to time, mistakes can happen - including display errors, incorrect balances, bonus miscalculations, game interruptions, or malfunctions caused by software, network issues, or third-party systems.

If an error occurs, we reserve the right to correct obvious mistakes and to address the impact in a fair and reasonable manner. This can include voiding or correcting bets or transactions that were affected by a verified system error or paying out based on the correct result when a display is wrong.

If you notice something that looks incorrect, you should report it to support as soon as possible.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. If you feel your play is becoming difficult to control, we encourage you to take a break and use any responsible gaming tools that may be available on the site, such as limits or self-exclusion options.

You can also review our responsible gaming guidance here: /responsible-gaming.

Ownership of site content and intellectual property

All content and materials on the Cheddr Casino website - including branding, logos, designs, text, software elements, and original creative materials - belong to Cheddr Casino or are used under license.

You may not copy, reproduce, modify, republish, distribute, or commercially exploit any site content without prior written permission, except where allowed under applicable law for personal, non-commercial use.

Third-party providers and linked services

Some parts of the services may be delivered through third parties, including game studios, payment processors, identity verification partners, and hosting or security providers. These services can be subject to the provider’s availability and operational limitations.

Where the platform includes links to third-party sites or tools, those services may have their own terms and policies. Cheddr Casino is not responsible for third-party content or outages outside our reasonable control.

Liability limits in plain language

We work to keep the services secure and functional, but we cannot accept responsibility for losses or damages caused by circumstances beyond our reasonable control, including:

• Temporary service interruptions, delays, or system maintenance
• Internet connectivity issues, device incompatibility, or user configuration errors
• Failures or disruptions caused by third-party providers (including payment and game providers)
• Misuse of your account, including where you fail to protect your login details
• Events such as power outages, natural events, or other force majeure situations

Nothing in these site terms is intended to limit rights that cannot be excluded under applicable law.

Services are provided “as is” and “as available”

The website, games, and services are provided on an “as is” and “as available” basis. While we aim to deliver a consistent experience, we cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

Updates to these site terms

We may update these terms from time to time to reflect operational changes, security improvements, legal requirements, or updates to our services. The latest version posted on the website will apply from the date it is published, unless stated otherwise.

We recommend reviewing this page periodically, especially before making a deposit or claiming a new promotion.

Related policies you may need to review

These conditions of use should be read alongside other site policies where relevant, including:

• /privacy-policy
• /cookie-policy
• /bonus-terms
• /aml-kyc-policy

If a specific policy includes rules that apply to a particular feature (such as promotions or identity checks), those rules apply when you use that feature.

Contact Cheddr Casino support

If you have questions about these site terms or how the services work, you can contact our support team via live chat (where available) or email us at support@cheddr.xyz.

Using Cheddr Casino means playing within clear, fair platform rules designed to protect players, maintain security, and set honest expectations. By continuing to access or use the services, you confirm that you understand and accept these conditions.